In this article you will learn the differences between the tariffs and the meaning of terms, course and member area. Why do you need one or more member areas?
​
​Cost breakdown: We break down performance and costs for all rates in this article.
​
During the current 14-day trial period, all features are available for you to test. You can create a total of 10 courses. To book a tariff, you have to deactivate the functions that are not included in this tariff.

Among the frequent questions

The Memberspot Plans:

There are 4 standard Memberspot Plans. Over 2000 successful companies use one of these tariffs. They differ mainly in the number of courses and member areas, as well as the following performance:

All plans include these benefits:

The prices are net prices. They are subject to the applicable statutory sales tax. In Germany it is 19 %. Companies from other EU countries can use the reverse-charge procedure to be exempt from the obligation to pay sales tax.

What belongs to a member area?

A members' area is a web page for members' login.

So, a member's area is a page where you can sign up as "your member". Customers or employees. People in your mentoring, training or seminar portal. A members area can also be used as an intranet with the community feature.

What is the advantage of a 2nd area?

For the use as coaching and training platform 1 member area is perfect.

The following situations speak for the use of 2 member areas, which are available in the BUSINESS 199€/month tariff:

If the above points do not appeal to you, and you currently want to create more than 1 course, then we recommend the Pro plan.

What exactly do I mean by a course?

Courses are the top level in a member area.

If you go into a course, you will see the course description and the course picture at the top.

Below that are the chapters. We also call chapters modules.

Members area > Course > Module > Subchapter > Lesson

In a chapter there is again a description at the top. This time for the chapter / module. Underneath there are the lessons.

There are the following types of lessons

In each lesson there is a download area for attachments with a size of 500MB. You can also include HTML content in lessons like calendar tools and survey tools like Google Forms.

In the boxes to the right of the lessons you can add links to Zoom Meeting Rooms and other external links and insert images.

Additional subchapters can be inserted in each chapter, which keeps the presentation very clear for learners, even if there is a lot of content.

Since there is no memory limit at Memberspot, and we are built to perform, you can easily create 200–300 lessons.

With the Essential Plan, you can create a customer portal and video courses for your customer. In this platform in the screenshot is a course.

In the Essential Plan, you can create a start page. The scope of the course, as described above, is enormous thanks to the clear structure of the modules with subchapters!

Hundreds of lessons can be offered with videos, very appealing to learners.

Even though there is no separate learning app in this plan (from Pro Plan), the content can be accessed very well via the browser of tablets and smartphones.

No. There are only the Essential Plan and the Essential Plus, with 2 courses for 48 €, which you can book via Live Chat, as standard tariffs.

The main difference between Essential and Pro Plan are the number of courses.

A good deal! With the Pro plan, you only pay €9.90 per course per month, and you can wow your members with your own app. The Essential is great for starters, and the upgrade to the Pro plan includes a lot of extra power for professional customers.

All services of the Pro tariff are also included in the Business tariff.

The Business Plan is suitable for most companies.

If you want up to 10 administrators to work together on the training, then the business Plan is the right Option for you. Each administrator can have their own rights and can only work on certain courses.

Once you have booked the Plan, you can link your 2nd area via your main area.

The 50 courses of the business tariff can be distributed freely over both member areas. Example: 5 courses in area A; 45 courses in area B.

The sending of the e-mails follows through Memberspot. The returning e-mail address

you can adjust in the basic settings. This is the same in every Plan.

Starting from the Premium Plan, you can use your own e-mail as the sender. You have to send the system e-mails via your own e-mail server. To do this, please contact support, who will help you with the setup.
​

​

This package can be added to any rate plan. Screen recordings look extremely sharp and legible, even on high-resolution devices.

It gives you future-proofing that your content will still be relevant in a few years. High quality reflects positively on your brand. The audio is provided in 320 KB/s AAC format and meets the highest quality requirements.

The 4k video streaming and 320 KB/s audio quality is also secured by DRM protection. This is a unique feature of Memberspot.

Contact support for the 4k upgrade!

The Enterprise plan has all the features of the Standard plans. However, there is no fixed quota of member logins. Each Enterprise tariff is individual. Enterprise customers are offered the possibility to implement desired functions prioritized.

Especially larger companies with IT department save a lot of time managing logins with SSO. We map the groups in the Microsoft Azure Active Directory.

Agencies provide Memberspot to their customers as a white label solution. The big advantage is that you as an agency have full control and copy your customer's course templates and complete digital trainings into their learning portal; with just a few clicks!

Contact our sales department for more information. For Enterprise customers, we offer custom development.

Don't worry, your content will be preserved.

Absolutely!

We'll help you reach your learning goals and help you get out of the starting blocks.

Yes, of course!

We are happy for you to get familiar with Memberspot. You only pay when you get value from using it. Contact the customer support. And we will extend your trial period.

After booking the Business or Premium tariff you can link another area.

Now the second area is no longer in test mode and you can use this area productively.

No, only the Essential, Essential Plus and Pro tariff with 1, 2 and 10 courses respectively.

Yes, this is individually possible from the Premium tariff onwards. We do not offer this in the other standard tariffs.

Just change your billing address in the system and contact customer support. They will adjust your subscription.

If you pay monthly, you can cancel Memberspot at any time. In case of annual payment the contract period is 12 months and can be cancelled at any time before expiration. Otherwise the contract will be extended for another 12 months.

Yes, Memberspot is DSGVO compliant. As a German company, we take data protection seriously. You can learn more about the DSGVO in our privacy policy.

Yes. When you create your member area, you can easily and quickly sign your digital AV contract with us yourself. A copy will be sent directly to your email address.

As a German company, we take data security seriously and are working to implement the GDPR guidelines as best we can with our legal advisors. However, we do not give legal advice and any customer with special use cases should have our AV contract reviewed by their own lawyer.

As a registered association - EV and non proofit organization - NGO you get an additional discount of 20%. We are happy to support your good cause!

Just write a message to the customer support.